It’s only natural to have questions

We’re happy to provide the answers. Explore our commonly asked questions to gain a better understanding of all the opportunities at Frank Residences. If you have any additional questions, don’t hesitate to give us a call at 415.689.6565.

Lynne & Roy M. Frank Residences consists of almost 200 beautiful new assisted living apartments and memory care suites and is part of San Francisco Campus for Jewish Living. Constructing these apartments is part of our larger vision to serve older adults and their families in new ways, helping them age greatfully.

Apartments range from studios to two-bedroom with den floor plans. There will be a penthouse floor of club-level independent living apartments, as well as assisted living apartments and memory care suites. Frank Residences will have multiple restaurants, community gathering spaces, and outdoor gardens. Residents will enjoy membership to Byer Square, a unique hub of activity, programs, and resources designed for successful aging, such as a café, retail establishments, a performance center, an indoor pool, and a fitness center.

Frank Residences and the other accompanying campus additions, including Byer Square, are scheduled for completion in late 2019. Early reservations begin January 2019.

Reserving an apartment during this phase allows you to secure the best pricing and selection available along with financial and lifestyle benefits such as pre-opening waiver of $5,000 Community Fee, $1,000 credit toward transition and moving costs, six months of free parking, 10 hours of complimentary maintenance services, waiver of Second Person Monthly Fee for one year and welcome dinner for you and your guests. Ask your Senior Living counselor for more information.

This is the only new option for senior living in the area, and the only campus of its kind in the entire Bay Area. We’re creating a campus where older adults can age well and where families can enjoy spending time together. Access to Byer Square, the gardens and outdoor spaces, stores, and all the health services available will make life more engaging and more convenient. Another important advantage is that skilled nursing and rehabilitation are available on the same campus, and our health center, Jewish Home & Rehab Center, has a 5-star CMS rating for quality measures and staffing. Finally, our almost 150 year history of enriching the lives of older adults means we have a deep commitment to care and community, which gives residents and their families confidence and peace of mind.

Frank Residences is a new addition to San Francisco Campus for Jewish Living (“The Campus”), formerly known as the Jewish Home. The Campus continues to offer Skilled Nursing, Rehab and other clinical services to our community and will add almost 200 new homes when Frank Residences is complete.

No, everyone is welcome at Frank Residences. While we’re rooted in Jewish values and traditions, we place a high value on diversity – including ethnicity, religious affiliation, and gender preference.

Byer Square is a 45,000-square-foot space that will provide a range of services and activities for older adults, their families, and the surrounding Bay Area community. Membership will include opportunities for classes, entertainment, events, and recreation; wellness and fitness spaces; an indoor pool; medical and social services; outdoor spaces; and retail stores for shopping and dining.

Only those who live at Frank Residences and their guests will use the private restaurants and gathering spaces within the community.

Frank Residences charges a one-time $5,000 community fee and a monthly fee. There is no large upfront entrance fee or “buy-in.”

The exact monthly fee you’ll pay depends on the level of care you need and the specific apartment you select. Frank Residences fees are competitive with other options in the area. For specific pricing, we invite you to call your Senior Living counselor at 415.689.6565.

Additional care can be brought to your apartment in Frank Residences. As a resident, you’ll have priority access to skilled nursing and rehab at Jewish Home & Rehab Center, which has a 5-star CMS rating for quality measures and staffing, and is right here on the campus. You’ll also have the option to access on-campus clinic services, care management, and advocacy to support you and your family.

Yes, we welcome pets and even have an outdoor space for dogs. Please call the Preview Center at 415.689.6565 for details on our pet policy.

A number of different floor plans are available, ranging from suites and studios to two-bedroom residences with a den. The apartments have large windows and lots of light, and some have high ceilings and corner window walls. The architecture of the building gives you a variety of options, including some with beautiful views of the surrounding hills.

When you live at Frank Residences, you may choose to dine in the private restaurant within your own neighborhood, the main dining room, or at the café at Byer Square. All are included in your monthly fee.

Of course! Family and friends are welcome to join you anywhere in Frank Residences, including the restaurants and at Byer Square.

We provide 24/7 security staff on the campus, as well as cameras and monitoring. There is a state-of-the-art fire safety system, and you’ll have a wearable alert device that will function everywhere on the campus. There are also emergency call systems in each apartment.

We’re excited about our technology-based programs for residents. There will be a 3D wayfinding campus map to show you where all the buildings, services and amenities are located. There will also be a resident portal you may use to schedule transportation, sign up for classes, and even communicate with other residents. You’ll have a personal tablet that will be preloaded with both programs. Much of the programming at Byer Square also will be available online.

You can reserve an apartment by meeting with our Senior Living Counselor to select your floor plan and pricing with a $5,000 fully refundable deposit. Your deposit will be refundable if you change your decision prior to the opening of Frank Residences for financial, medical or other reasons . Two to three months prior to opening, you’ll be asked to make your final decision by signing our Residence and Care Agreement, then establishing your move-in date.

We’re happy to answer any questions you may have in person, by phone, or via email. Please call our Preview Center at 415.689.6565 or email us at information@frankresidences.org.